Return & Refund Policy

At Karabum, we are committed to ensuring customer satisfaction with the quality of our products. Please read our return policy carefully:

1. No Refunds

We strictly do not offer any refunds.

2. Return Eligibility

Returns are only allowed if the item is:

Defective or damaged due to our error (e.g. manufacturing defect, wrong item sent).
Reported within 7 days of receiving the item.
Unworn, unwashed, and returned in its original condition and packaging.
Supported with clear photo or video evidence of the defect.

3. Return Process

To initiate a return:

Contact our team via whatsapp 011-2068 1309 with your order number and evidence of the defect.
Once approved, we will provide return instructions.

4. Right to Refuse

We reserves the right to refuse any return that does not meet our policy or is found to be falsely claimed.

Whatsapp : 011-20681309